The Public Storage Property Manager is not an insurance agent. For questions about this program, please contact us using the options below.
You can contact us via e-mail at info@orangedoorstorageinsurance.com
You can also e-mail Claim questions or Claim documentation to storageclaims@sedgwickcms.com. Attachments of the following file types can be accepted: DOC, GIF, HTM, HTML, JPG, PDF, RTF, or TIF. The maximum size capacity is 25 megabytes per e-mail. To ensure a timely response, please include your Claim number in the subject line of the e-mail. At this time Sedgwick cannot accept documents via Dropbox™.
You may also contact us by calling the Orange Door Storage Insurance hotline toll-free at (877) 878-6730 and selecting option 3. Our hours are 8 a.m. to 4:30 p.m. Pacific Time, Monday through Friday, but you may leave a voice mail at any time and we will respond within 24 hours.
You can write to us at PSCC, Inc. in California DBA: PSCC Insurance Services Processing (CA Insurance License #0E14626), P.O. Box 25097, Glendale, CA 91221-5097.
Your storage facility is not responsible for your property. The purchase of this insurance is not required to complete your rental transaction. The storage facility and its employees are not qualified nor authorized to evaluate the adequacy of any insurance you may have. This insurance policy may provide a duplication of coverage already provided by your homeowners’ insurance policy or by another source of coverage. This insurance is provided under a Master policy issued to Public Storage by an insurer authorized to write this insurance in the state. Coverage is underwritten by Starr Indemnity & Liability Company – A Member of Starr Insurance Companies. A wholly owned subsidiary of Public Storage reinsures the risk for the Orange Door Storage Insurance Program, and Public Storage may benefit financially from your insurance purchase. Questions regarding this program should be directed to the Program Administrator, PSCC, Inc. in California DBA: PSCC Insurance Services (CA Insurance License #0E14626) (Principle Place of Business Glendale, CA) at (877) 878-6730. See License Information. PSCC, Inc. is a wholly owned subsidiary of Public Storage. PSCC, Inc. is the Authorized Producer for the Orange Door Storage Insurance Program and administers the program for Starr Indemnity & Liability Company. PSCC, Inc. is paid a flat fee for administering the program. Certain products and services may be provided by independent third parties. Insurance products may be distributed through affiliated or unaffiliated entities. You can review the Starr Indemnity & Liability Company’s privacy policy by visiting: https://www.starrcompanies.com/privacy-policy.
